Mrs. Khan Marriage Bureau - Find Your Perfect Match

Introduction

Mrs Khan's Matrimonial Services Limited (SC864954) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services. It complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site. This policy should be read in conjunction with our Data Protection & GDPR Policy.

1Data Controller

The data controller is:

Name: Mrs Khan's Matrimonial Services Limited
Company Number: SC864954
Address: 20-23 Woodside Place, Glasgow, Scotland, G3 7QL
Email: mrskhanmatrimonial@gmail.com

2Personal Data We Collect

We collect the following categories of personal data:

Identity Data: Full name, date of birth, gender, marital status, nationality;
Contact Data: Email address, telephone numbers, postal address;
Profile Data: Photographs, biographical information, religious background, education, profession, family details entered on your profile;
Financial Data: Payment card details processed securely via our payment provider (we do not store card numbers);
Technical Data: IP address, browser type, device identifiers, cookies, usage data;
Communications: Records of correspondence between you and us;
Special Category Data: Religious or philosophical beliefs, where voluntarily provided for matching purposes. We process this only with your explicit consent.

3How We Collect Your Data

Directly from you during registration, profile completion, or consultation booking;
Via automated technologies (cookies, server logs) as you interact with our website;
From third parties (e.g., identity verification services, payment processors) with your knowledge.

4Legal Basis for Processing

We process your personal data under the following lawful bases:

Contract: Processing necessary to provide our matchmaking services to you;
Legal Obligation: Processing necessary to comply with UK law (e.g., anti-money laundering, safeguarding);
Legitimate Interests: Processing for fraud prevention, network security, and service improvement;
Consent: Processing of special category data (e.g., religious beliefs) and marketing communications, which you may withdraw at any time.

5How We Use Your Data

To register you as a member and manage your account;
To provide matchmaking introductions and related services;
To process payments and manage billing;
To send service communications, including match notifications and appointment confirmations;
To comply with legal and regulatory obligations;
To detect and prevent fraud, abuse, and safeguarding concerns;
To improve our website and services through analytics.

6Sharing Your Data

We share your personal data only as necessary and never sell it. Recipients include:

Prospective matches: Relevant profile information shared only with your agreement;
Payment processors: Securely processed; we hold no card data ourselves;
IT & hosting providers: Under strict data processing agreements;
Legal/regulatory authorities: Where required by law or court order;
Professional advisers: Lawyers, auditors, and insurers under confidentiality obligations.

We do not transfer your data outside the UK/EEA unless adequate safeguards (Standard Contractual Clauses or equivalent) are in place.

7Data Retention

We retain your personal data for as long as your membership is active and for a further period of 6 years after termination for legal compliance purposes, unless a shorter or longer retention period is required by law.

Financial transaction records are retained for 7 years in compliance with HMRC requirements.

8Your Rights Under UK GDPR

You have the following rights in relation to your personal data:

Right of Access: Request a copy of the data we hold about you (Subject Access Request);
Right to Rectification: Request correction of inaccurate or incomplete data;
Right to Erasure: Request deletion of your data in certain circumstances;
Right to Restrict Processing: Request that we limit how we use your data;
Right to Data Portability: Receive your data in a structured, machine-readable format;
Right to Object: Object to processing based on legitimate interests or for direct marketing;
Rights related to automated decision-making: We do not use solely automated decision-making that has legal effects on you.

To exercise any of these rights, contact us at mrskhanmatrimonial@gmail.com. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9Cookies

Our website uses cookies to enhance your experience. For full details of the cookies we use and how to manage them, please refer to our Cookie Policy.

10Security

We implement appropriate technical and organisational security measures to protect your personal data against accidental loss, unauthorised access, alteration, or disclosure. These include SSL/TLS encryption, access controls, and regular security reviews.

Despite these measures, no internet transmission is entirely secure. You are responsible for keeping your login credentials confidential.

11Contact & Updates

For privacy enquiries, contact our Data Protection representative at mrskhanmatrimonial@gmail.com or see our Contact & Data Protection Enquiries page. This policy is reviewed annually; the current version is always published at this URL.

Privacy Policy